2026 Best ClaimCenter-Business-Analysts Exam Preparation Material with New Dumps Questions [Q19-Q38]

NO.19 A Business Analyst (BA) noticed that one of the User Story Card files for the project indicated that it had recently been modified. The BA wanted to see who changed it, what was changed, and why it was changed.
Where on the Story Card can the BA go to determine the changes recently made to it?

NO.20 Succeed Insurance requires that all vehicles involved in collisions be evaluated to determine if the vehicle is a total loss. A vehicle claim is deemed a total loss using a calculation based on points earned for selecting specific vehicle information.
What are two examples of acceptance criteria for this business requirement? (Choose two.)

NO.21 Succeed Insurance is expanding into California, Texas, and Arizona which have large Spanish-speaking customer bases. Currently language is not considered in assignment. Succeed wants the ability to assign claims to appropriate bilingual Adjusters. Succeed also needs the ability to identify the preferred language of the customers.
The company is planning to implement a slightly modified version of ClaimCenter to suit its organization’s needs. The modification will include adding two new required fields to the existing user interface (UI) to capture the reporter’s Preferred Language and Preferred Contact Time. This requirement is critical for Succeed to enhance the operational efficiency and expediency of claims processing in its region.
Which two guiding principles apply to this implementation? (Choose two.)

NO.22 A performing arts organization operates nationwide and is responsible for setting up stages for musical acts and concerts. The organization requires specific insurance coverage for its gear and equipment, including audio systems, lighting, cameras, and control boards. Succeed Insurance wants to optimize claim intake, processing, and reporting for this organization.
Which modifications should be made to ClaimCenter’s base product line of business (LOB)?

NO.23 An auto accident in Chicago, Illinois has been reported to Succeed Insurance. The customer service representative uses the ClaimCenter standard Claim Wizard to set up the new claim. The policy is verified in effect and based on the reported exposures the total loss points calculated is 38. There is also a note to have an expert inspection via approved vendor.
What is the most likely claim setup with regards to this reported auto accident?

NO.24 Succeed Insurance handles a small volume of asbestos claims in their legacy system. These claims can remain open for many years to cover medical costs to claimants due to illnesses caused by exposure to asbestos in the workplace.
Succeed has the following requirements for paying these claims with the New Check Wizard:
. No indemnity (claim cost) payments can be made until a medical assessment of the claimant is completed.
. Expense payments can be made to cover Succeed’s costs to process the claim.
Which feature in the base product can be extended to support both of these requirements?

NO.25 An Adjuster at Succeed Insurance is handling a homeowners claim with a dwelling exposure for damage to the insured’s home. The Adjuster’s Authority Limit Profile has the following limits:

The table below is a view of the property claims organization within Succeed Insurance. The Adjuster is a member of the group Property – Team A.

The Adjuster creates a payment in the amount of $6,500 for repairs to the insured’s home. How will it be processed assuming that the claim has sufficient reserves for the payment?

NO.26 Which scenario shows a Business Analyst (BA) demonstrating an important way to use Guidewire’s Business Process Flows during a product implementation?

NO.27 A claim for an auto accident in California has been assigned to an insurance Adjuster in the Midwest region for investigation and processing. The claim has been flagged as “Low Complexity” in ClaimCenter. The Adjuster has an authority limit for total reserves of $30,000 and has created reserves totaling $35,000.
What is the correct approval routing for this transaction?

NO.28 To help manage new user setup, Succeed Insurance would like all manager-level employees to be able to add new users to ClaimCenter. Some managers are already assigned the Community Admin role, which has a set of permissions for the administration of the ClaimCenter community model that includes the permission to create new users.
Where are two places the Business Analyst (BA) can go to view the permissions assigned to manager-level users? (Choose two.)

NO.29 An auto claim is owned by Adjuster1. The Customer Service Representative (CSR) that created the claim owns one follow-up activity on the claim. An Injury Specialist owns an injury exposure on the claim. All these persons are members of Auto Team 1.
The Team Lead determines that Adjuster1 is overworked and reassigns the claim to Adjuster2, a member of Auto Team 2.
Which three people now have access to the claim? (Choose three.)

NO.30 Which two components are necessary to create the check(s) using the wizard? (Choose two.)

NO.31 Succeed Insurance has plans to expand operations in Greeley, Colorado. Due to a history of hailstorm related damage in the area, the company plans to offer reimbursement for hail damage as an option.
Which two actions should the Business Analyst (BA) take to determine the requirements for the project?
(Choose two.)

NO.32 What is the importance of a mock-up of the user interface (UI) design?

NO.33 Losses incurred because of an accident with other vehicles can be very large. Because of the risk of large losses, all claims must include both a police report and the details of any passengers in the vehicle, whether they sustained injuries or not. The claim must show whether there were passengers in the vehicle at the time of the accident. Succeed wants the ability to include a very detailed description of the loss event information on intake of the claim.
When the claim is created, Succeed wants to flag the claim with a reminder for the Adjuster to contact the insured.
There should be reminders for the Adjuster to complete the following items for every new claim created:
. Review any photographs of the accident
. Contact and Interview each passenger
. Collect statements from each witness
. Record the vehicle’s mileage
Which business requirement is based on assumptions?

NO.34 Succeed Insurance had an embarrassing event last month that had potential legal ramifications. One of their Customer Service Representatives (CSR) shared details of a celebrity’s personal auto claim on social media.
Fortunately for Succeed, the celebrity decided not to pursue legal actions as long as Succeed agreed to resolve the potential for future occurrences within the next 30 days.
Succeed executives immediately reacted to the situation by establishing new guidelines regarding claim security. The Business Analyst (BA) assigned to the project researched ClaimCenter base product capabilities and held several requirements gathering sessions designed to document their strategy. The new requirements indicate that only authorized users should be looking at celebrity claims.
Which two features should be used to meet the new requirements? (Choose two.)

NO.35 What two pieces of information enable the Business Analyst (BA) to trace back to the root cause of an issue?
(Choose two.)

NO.36 Succeed Insurance is implementing a slightly modified version of ClaimCenter to suit its organization’s needs.
The modification will include adding two new required fields to the standard user interface to capture the reporter’s Preferred Language and Preferred Contact Time. This requirement is critical for Succeed to improve efficiency and the expediency of claims processing in its region.
Under which ClaimCenter theme will the User Story Card be found for documenting these requirements?

NO.37 During claim intake and adjudication, Adjusters capture contact information for the insured and all claimants.
To improve customer service and reduce the time required to reach these contacts to gather additional claim information, Succeed Insurance will capture the preferred contact method for all person contacts. The new field will be added to the contact details screen of the user interface (UI) as a drop-down list displaying all valid contact methods including email, mail, and phone.
Which version correctly lists the preferred contact methods in the Typelists tab of the Parties Involved User Story Card?

NO.38 A car accident in a rural area of Durango, Colorado is reported to Succeed Insurance. The driver of the damaged car reportedly hit the base of a windmill tower while driving at night. There was no other passenger in the car when the accident happened, and the driver has a valid auto policy on file.
While the driver is not physically injured, the entire passenger side of the car has been severely damaged.
Although the windmill is still functioning, the base of the tower has sustained multiple broken parts.
Which two incidents need to be created for the claim based on the reported accident? (Choose two.)