[Q15-Q32] 700-805 Actual Questions – Instant Download Tests Free Updated Today!

700-805 Actual Questions – Instant Download Tests Free Updated Today!

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Introduction to Cisco 700-805: Cisco Renewals Manager Exam

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Q15. Which statement best describes an Ask the Expert session?

 A 24-7 phone line providing expert advice

 A pre-recorded webinar from an expert

 A one on one coaching engagement covering specific use cases

 A hosted educational webinar with live expert Q and A

Q16. Which service offering assists the customer in preparing for emerging industry trends?

 Training

 Trending Technical

 Advisory

 Managed

Q17. Who do Renewals Managers (RMs) work with?

 RMs work with account managers to drive ongoing revenue risk assessments and plays.

 RMs work with pre-sales engineers and build customer solutions.

 RMs work by themselves to develop a high level view customer requirements and objectives.

 RMs work with service delivery teams and monitor engagements.

Q18. When renewing a contract with a customer,which action is important?

 Start discussions once the contract has expired

 Propose only the most important part of the solution

 Validate customers business needs.

 Do not offer any financing solutions.

Q19. What is the key implication on-time renewals have for an IT provider company?

 incentives will be paid

 improved customer satisfaction

 no major impact if sales are on plan

 recurring business is preserved

Q20. Which service offering helps define the customer’s IT vision and strategy?

 Support

 Advisory

 Optimization

 Training

Q21. Which statement best describes the success plan?

 The blueprint for account teams to achieve customer success

 A tool for reporting actions to management

 A shareable document that captures all account activities

 A document capturing a comprehensive view of all customer health scores

Q22. During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?

 Proposal build

 Billing

 Deal strategy

 Quote delivery

Q23. Which steps to develop a renewal quote are valid?

 Ask the customer for Renewal data,Evaluate new requirement,Quote new services.

 Indentify the barriers to adoption,Ensure the customers is using the solution,Work with the Account Manager to create a Quote.

 Position the new technology,create a Quote,Order the Quote.

 Identify the Items to renew,Verify the Discounts,Confirm the Shipping address,Verify the Billing entity.

Q24. How does Cisco define ATR?

 Contracts/subscriptions that have attrition terms revoked.

 ATR is the sum of RP ad iarr , minus the attrition rate.

 Any customer agreement where attrition has been an issue.

 Contracts/subscriptions that are available to renew.

Q25. Which statement best describes an Ask the Expert session?

 A pre-recorded webinar from an expert

 A hosted educational webinar with live expert Q and A

 A 24-7 phone line providing expert advice

 A one on one coaching engagement covering specific use cases

Q26. Which strategy contributes to the successful renewal of service contracts?

 Offer discounts.

 Lock in revenue streams through co-termination.

 Communicate product performance, pricing, and position.

 Discount multi-year service agreements.

Q27. Customer A purchased a one-year webex contract of 100 seats at $10 per seat. Customer B purchases a three-year webex contract of 100 seats at $10 per seat. What is the annual recurring revenue(ARR) for each?

 $1000 and $1000

 $1000 and $3000

 $3000 and $3000

 $1100 and $3300

Q28. Which statement is the most accurate description of the Health Index?

 a tool for service providers to determine what stage of the lifecycle to offering training solutions

 an ongoing measurement of customer sentiment

 a measurement tool for resolving specific product quality issues and adoption barriers

 an ongoing measurement of several key customer health indicators

Q29. Which two factors drive subscription value for customers? (Choose two)

 up to date security protection

 bundling of software and hardware

 freeware offers

 training access

 continuous access to innovation

Q30. Which business benefit of on-time renewals on Cisco products and services is valid?

 ability to ensure that our TAC cases get priority over others

 exclusive relationship with the customer

 access to training programs and material

 rebates and discounts from Cisco

Q31. Which success indicator for a Renewals Manager is valid?

 increased deployment of licenses

 stabilized customer satisfaction scores

 new product introductions

 on-time renewal

Q32. Which area of the Success Plan is the Renewal Manager responsible?

 Barriers Predicted

 Solution Renewal

 Adoption Barriers Overcome

 Success Plan Hypothesis

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