[Apr 11, 2023] New Real PEGAPCDS87V1 Exam Dumps Questions [Q18-Q37]

QUESTION 18
U+ Bank has a chat bot to service its customers. When customers initiate a chat, they are asked to describe the issue they would like to resolve. U+ Bank wants to increase customer satisfaction by assigning the support agent from the correct department to help the customer.
As a data scientist, you need to create a model which will predict the correct department based on the customer’s input. To do this you build a_______________.

QUESTION 19
What is the most accurate description of proactive retention?

QUESTION 20
When a new component is added to the strategy canvas, its Rank value will be

QUESTION 21
You are the Decisioning Consultant on an Al-powered one-to-one Customer Engagement implementation project. You are asked to design the Next-Best-Action prioritization expression that balances the customer needs with the business objectives.
What factors do you consider in the prioritization expression?

QUESTION 22
A company uses a Monte Carlo data set containing customer information for testing. They want to extend the data model to include all credit card product usage data. Customers may have multiple cards.
To extend the customer data model with the credit card product usage data, you need to______________..

QUESTION 23
An online store is interested in increasing its revenues from cross-selling and wants to predict the acceptance rate of the offers presented on their website.
A customer’s propensity to accept an offer increases when___________________. .

QUESTION 24
The process of importing a third-party predictive model into Pega is_____________?

QUESTION 25
A large online store wants to adapt to changing customer behavior, and at the same time does not want to get earned away by every next hype in the market. Adaptive models can help accomplish both business objectives.
Which statement about adaptive models is correct?

QUESTION 26
When defining outcomes for an Adaptive Model you must define_________________.

QUESTION 27
A telecom company is interested in improving customer engagement on social media. However, there are hundreds of relevant messages posted every day, and it is not practical for customer service representatives (CSRs) to review and respond to all messages. Instead, CSRs should focus on negative messages.
What do you need to analyze the incoming messages?

QUESTION 28
The decision components used on the strategy canvas can be individually configured Which function is available when configuring the Group By component?

QUESTION 29
As a Data Scientist you want to use a predictive model to detect potential churn for a telco company .
Which three options do you have? (Choose Three)

QUESTION 30
A Scoring Model allows you to differentiate between

QUESTION 31
What are two results of an Adaptive Model? (Choose Two)

QUESTION 32
A company wants to simulate decisions that requires large amounts of data. However, the organisation’s live data is inaccessible. Your advice is to use a Monte Carlo data set.
The Monte Carlo method________________

QUESTION 33
According to Forrester, it is far more expensive to attract new customers than it is to prevent existing customers from leaving.
Which model type do you use to predict if a customer is likely to churn?

QUESTION 34
A contact center application recommends three actions for a customer. The business team wants to know the possible ways in which these actions can be ordered so that the contact center agent can discuss one proposition at a time, starting from the top.
As a strategy designer, if you use a Prioritize component to order the actions, what are your options?

QUESTION 35
A Text Analyzer performs natural language processing on a piece of text. It then produces a structured output, which can be analyzed using reports.
What type of text analysis does the text analyzer perform?

QUESTION 36
You can save a regression model as a______________.

QUESTION 37
Which Adaptive Model output is automatically mapped to a strategy property?