[Nov 20, 2023] Pass APMG-International Change-Management-Foundation Exam Info and Free Practice Test [Q16-Q37]

NO.16 What stage immediately follows the reflective observation’ stage, described in Kolb’s learning cycle?

NO.17 What role in change must promote an idea to potential Sponsors?

NO.18 When comparing ‘lean’ and ‘rich’ communication channels, which of the following statements about a ‘rich’ communication channelistrue?
A ‘rich’ channel allows for conversation a quick response, and the chance for interaction.
A ‘rich’ channel conveys non-verbal cues, suchas emotion and feelings, tone or gestures.

NO.19 Which is a desired characteristic of a vision statement for a change?

NO.20 Which item is one of Mayfield’s seven principles of stakeholder engagement?

NO.21 Which advantage relates to using a Persona to understand a stakeholder group?

NO.22 Which of the following statements about the change severity assessment ‘environment’ impact are true?
The amount of other activity happening at the same time as the charge is a factor The common values and behaviors in the organization is a factor.

NO.23 Which management approach is recommended to help people through the’endings’phase of Bridges model of human transition?

NO.24 When assessing the severity of change impacts during a stakeholder impact assessment, what is meant by the coverage of impact?

NO.25 Which item should be included within the communication plan?

NO.26 Which of the following statements about two-way communication are true?
Two way communication is useful for getting important information out quickly to large groups of people Two-way communicationencouragesand increases people’s motivation to interact to find out more.

NO.27 According to Morgan, what metaphor describes an organization where formal management of change is impossible?

NO.28 According to Glaser and Glaser, which element of team effectives enables team members to help each other address challenges?

NO.29 When change takes a long time to embed, which is the MOST likely stakeholder response that may affect its momentum?

NO.30 Which of the following is a purpose of creating a change management plan when preparing for change?

NO.31 According to Schein, which approach would decrease learning anxiety?

NO.32 Which statement about Senge’s system thinking model is correct?

NO.33 Which management approach is recommended to help people through the neutral zone’ phase of Gridges’ model of human transition?

NO.34 Which approach to fostering engagement and collaboration represents best practice for getting the MOST from social channelsduring change?

NO.35 Which statement describes ‘confirmation bias’?

NO.36 Which workplace provision addresses Maslow’s social needs?